Sales Engineer - Field Service Business Development
August 2, 2018
Engineering and Technology: Manufacturing, Engineering and Technology: Systems, Physics: Vacuum Science
4 Year Degree
Dynavac is seeking a high-performing Sales Engineer to meet revenue growth targets in our newly-formed Field Service Engineering (FSE) division. This Sales Engineer will be responsible for maximizing sales efforts by improving and expanding Dynavac’s system support and upgrade services business.
Dynavac, located in Hingham MA (south of Boston), is an engineering and manufacturing company that builds custom high vacuum process capital equipment for a range of applications that include aerospace testing and thin film coatings. Work orders are project based, typically unique, and range in size and scope from < $50,000 to $10MM +.
Build and promote strong, long-lasting customer relationships by partnering with system users to understand their technical requirements and operational needs
Interact with customers via telephone and in person, some travel required
Develop service revenue plan and present forecasts to the management team
Develop and promote system maintenance contracts to existing and new Dynavac customers
Receive and manage customer service/upgrade requests, quotations and schedules.
Establish and maintain essential spare parts inventory.
Willing to provide on-site technical services to customers, including system upgrades and repairs.
Identify system issues in the field and provide appropriate solution by collaborating with the Dynavac engineering team.
Document and maintain service reports.
Develop preventative maintenance procedures and define spares lists.
Bachelor’s Degree in engineering, business or similar
Knowledge of Vacuum Technology
Five years of experience desirable
Experience troubleshooting electronics and mechanical assemblies
Possess strong interpersonal and business skills
Familiar with Microsoft Windows OS and Office Suite: Excel, Word, Access, PowerPoint, and Solidworks
Experience with PLC hardware/software
Experience in equipment electrical wiring practices
Experience in new system start up and customer training.
Excellent communication skills, written and oral
The above statements are intended to describe the general nature and level of work that will be requested of an employee assigned to this role. It is not intended to be an exhaustive list of all responsibilities and duties required.
Vacuum Technology Associates, Inc. dba Dynavac is an Equal Employment Opportunity Employer. We offer a competitive salary and a wide range of benefits for eligible employees – health, dental and vision insurance; life and disability insurance; vacation, personal/sick time and paid holidays.
Additional Salary Information: Salary commensurate with experience.
Located 20 miles south of Boston, Dynavac is an industry leader in the manufacture of high vacuum systems for thin film deposition, space simulation and custom applications. The company’s reputation is built on its innovative design concepts, quality manufacturing, and exceptional customer support. Systems are developed for high-demand operating environments where reliability and process control are critical to our customers’ success. Dynavac’s portfolio of standard and custom-engineered products range in size and scope from $150,000 to <$5MM Work orders are project based and require a broad range of technical disciplines including:•Design and fabrication of medium to large- scale vacuum vessels•Vacuum and process technology•Design and assembly of complex mechanisms and material-handling systems•Control system and software development•System integration and test•Field installation and startupDynavac provides an excellent total compensation package which includes competitive salary, health and welfare benefits and profit sharingQualified applicants who are offered a position must pass a pre-employment background check and substance abuse test.Dynavac’s facility manufactures ITA...R controlled components. Employees must be a U.S. Citizen.Dynavac follows EEOC guidelines to provide fair and equal employment opportunity for all regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability or veteran status. Dynavac hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
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